By Lisa Henthorn, V.P., Corporate Communications and Marketing
According to the latest research from Gartner, despite it’s primarily customer-facing nature, transport is the most highly outsourced and commoditized logistics function. In fact, 81% of companies included in the Gartner survey outsourced at least some, if not all, of their domestic transport. Even more interesting? Two-thirds of these companies stated their primary objective in outsourcing transportation was to reduce costs, not to improve customer service.
But does outsourcing transport accomplish this objective?
To help companies better differentiate between what skills should be outsourced versus retained in-house, Gartner has issued a new report, “Focus on Transport to Identify the Benefits and Cautions of Logistics Outsourcing.”
The recommendations offered in the Gartner research are designed to ask supply chain and logistics decision-makers to:
- Identify the benefits and risks associated with outsourcing the transport function.
- Determine how to retain operational transport knowledge as well as transport management expertise in an outsourced scenario.
- Understand the significance of a continuous improvement process in the transport function, regardless of whether the function is in-house.
Just in time for the new year, and in the wake of so many industry-wide transportation challenges, Eyefreight is pleased to provide you with complimentary copies of this critical research!
Gartner Focus on Transport to Identify the Benefits and Cautions of Logistics Outsourcing, 30 November 2015, David Gonzalez